- WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
- WHAT ABOUT COOKIES?
- There are four types of cookies:
- HOW THIS INFORMATION MAY BE USED
- SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
- WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
Suncoast ("we", "our", "us") is a trading name of Suncoast LLC. We respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them.
Suncoast collects personal information when you place an order. By registering at Suncoast, you are consenting to the collection of your personal data.
If an order is placed with us, we need to hold personal information including your name, email address, phone number, shipping and credit/debit card billing address(es) so that we can process and complete your order.
Credit/debit card details saved will never be shared with third parties, and will only be used to process your order using our payment partner's system (PayFort). Additionally, we may also obtain information as a result of authentication or identity checks. We will ask for your telephone number. This number will be given to our courier for delivery services. These details will allow us to process your order and keep you informed about the status of your order.
Website Functionality Cookies: These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.
Website Analytics Cookies: We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
Customer Preference Cookies: When browsing or shopping online, the website will remember preferences you make (for example: your username, language or location). This makes your browsing experience simpler, easier and more personal the next time you return.
Targeting Cookies or Advertising Cookies: These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement, as well as to help us measure the effectiveness of our advertising campaigns.
By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already present on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at AboutCookies.org. Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features on our site.
Suncoast may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell or provide your details to third-party marketing companies.
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Sockets Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third-party business partners to whom we transfer any data will provide sufficient protection of that personal information.
If you require more information, please go to the Contact Us section of the website and send us an email.
|Higold||3 years under normal use and proper care. The product supplied shall be free from major manufacturing defects, i.e. defects in material and workmanship.|
|Cinardan||1 year one-year warranty on outdoor wood furniture to be free from defects in material and workmanship. All warranty work must be assessed by the service center and is only valid with an original receipt.|
|Mei Ya Xin - JLS||2 years for umbrella frame, 3 years for canopy (fabric).|
|Smart Fit Lmtd.||No warranty|
|Wah Hing||1 year|
|Cape||1 year on labour and materials|
|BioBlaze||All LA SIESTA products has 1 year warranty.|
|Elite Horizon||12 months Limited warranty covering only factory defects.|
|Fire Fit||All items have lifetime warranty against manufacturing defects|